Sundtempest

Reporting, analysis, and opinions on the latest trends and developments in the music industry.

Archive for January, 2008

A music charge on your internet bill: the future?

Within the last year, many people in the music industry, from artists to label executives and analysts, have been quietly discussing a new model for music distribution and monetization. While the exact implementation of this model is variable depending on who is describing it, there is a common theme: charge consumers at the point-of-connection level (eg. internet and cell phone service) and give them access to all the music they want.

It’s hard to find major label representatives and other key figures talking openly about this because it’s such a radical concept. However, the model has been gaining support over the last few months. Trent Reznor of Nine Inch Nails fame has endorsed the idea of an ISP tax after his recently released album The Inevitable Rise and Liberation of NiggyTardust failed to achieve significant sales.

Reznor is not nearly alone; Scott Cohen, founder of major digital distributor The Orchard, stated in an interview with Reuters several days prior to MIDEM ‘08 that he also supports such a plan due to the failure of other models. He states that if even a $1 levy was placed on every internet and cell phone bill per month, the resulting revenue would be “bigger than the existing music industry.”

Of all the people rallying behind a point of connection initiative, perhaps the most significant is Doug Morris, CEO of Universal Musical Group. Last year, it was announced that he was working with Nokia on a service called “Total Music” where Nokia customers would have unlimited access to Universal music - for a higher monthly bill, of course. Morris is also looking to internet service provides; Atlantic Broadband, a large east coast ISP, is already touting a “TOTALmusic” premium service for an extra $10 per month, with millions of songs from all four majors and many other labels.

Is there really reason to believe this is the future of the music industry? A simple Google search reveals a number of forum posts declaring Nokia’s “Total Music” a failure before it has even launched. Michael Arrington of TechCrunch warns that a point-of-connection model will kill innovation on the part of labels, and that it is dangerous to ask the federal government to impose a tax to “prop up a dying industry”. Fred Deane, CEO of radio & music industry mag FMQB, summarized the situation best in a recent talk at Drexel University: a point-of-connection model will essentially transform the music business from a product-oriented industry to a service-oriented one.

If a music tax was levied, in one way or another, on all internet or cell-phone using consumers, I think there is no question that massive profits would result. There are over 200 million internet users in the United States today. Even if there were only 100 million actual internet accounts, a $1 tax per month would result in $1.2 billion dollars in revenue for the music industry per year. Add another $1 per month for every cell phone plan and you’ve got at least another $1.5 billion. These statistics are staggering, considering that only 81.5 million CDs were sold in 2007 (an approximate gross revenue of $1.5 billion, assuming a generous $18.98 average price per CD.)

To me, the question is not whether or not this is a realistic model (it very much is) or even whether the government should get involved or not. Rather, we should ask how the music industry, as an abstract entity, plans to divide the money properly. Imagine for a moment that tens of millions of people are now getting their music through some sort of point-of-connection service. Who is collecting their money? Who determines which artists and labels get which money? Is someone going to be tracking all the downloading of every internet user, and if so, how?

Let me put it another way. Performing rights organizations like ASCAP or BMI currently give licenses to venues such as bars and nightclubs which allow business owners to pay a flat fee for the privilege of playing ASCAP or BMI music. That’s why cover bands don’t need to fear copyright infringement when they play “Stairway to Heaven” at a restaurant in town - the royalties are already covered. One small problem: I personally know a whole lot of artists associated with ASCAP and BMI who know their music is being played at various venues, yet haven’t earned a cent.

Similarly, if you’re an independent artist and your music gets played lightly on a handful of radio stations, don’t expect a check from your performing rights organization, even if you go out of your way to report the usage. The tracking system employed is simply not as accurate as it needs to be to ensure everyone that has earned the royalties actually get them. Even though these situations aren’t of any real concern to major labels and artists whose music is regularly performed or played on the radio, it’s highly relevant to everyone else that creates music.

Yes, when we’re dealing with digital distribution the ability should exist to properly track the downloading and streaming of internet users signed up for “TOTALmusic” style services. But consider that large-scale systems like that take lots of time and money to develop, maintain, and improve. Then consider that historically, major labels have generally done everything they can to take advantage of artists and songwriters at every possible opportunity. People like Doug Morris are faced with a truly difficult choice: sink tons of resources into the creation of a robust system that helps distribute royalties fairly and evenly, or ignore the little guy and keep all the money for themselves.

I’m sure they’ll be losing a lot of sleep over that one.

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Qtrax off to a rocky start

Qtrax, initially a P2P network from the days of Napster, has run into some difficulties with the launch of its new digital music distribution service during the MIDEM conference in Cannes, France last weekend. Qtrax, which now deals exclusively in legal music, had promised a vast library of tens of millions of songs, thanks to “landmark deals” with the major labels. The key differentiating feature of the site is that said music is completely free to download (albeit not CD-quality, and protected with DRM), with an entirely ad-based revenue model covering the costs.

However, problems arose when all four major labels issued statements that they had not signed any deals with Qtrax. Universal, Warner, Sony BMG and EMI have all contradicted the claims of Qtrax that any sort of deals are in place for the distribution of the labels’ music. Allan Klepfisz, president of Qtrax, has acknowledged that the launch will need to be delayed as a result, but insists that the majors still support the service, despite the lack of formal agreements.

Additionally, Qtrax downloads are, as of now, incompatible with the Apple iPod. Though Allan has promised compatibility with the iPod without the help of Apple, technology analysts such as Rob Enderle are doubtful that compatibility will be achieved, as Apple’s FairPlay system of DRM is highly-guarded.

Somehow, I am not really surprised that Qtrax has gotten a little ahead of itself. I heard about the site for the first time last week and was skeptical that any major label would sign on to an entirely ad-based revenue scheme that involved actual downloading, as opposed to just streaming. In fact, at the same time I heard about Qtrax, I also discovered SpiralFrog, another new site with the same premise - free downloads supported by ads. SpiralFrog has not officially launched yet either, but already, top management is jumping ship, possibly because they have only managed to gain support from a single major label, Universal. Hey, I’d feel uncomfortable too making all of my music entirely free and just crossing my fingers that advertisers will pay enough money to make up for it.

Even setting aside the issue of major label support, the problem here is that I don’t think people are really interested in being bombarded with ads so they can download mediocre-quality, DRM-protected music that won’t work with their iPod. Amazon already offers DRM-free downloads at dirt cheap prices, and iTunes certainly has had no problems making billions of sales. Last.fm’s recent announcement covers all the people who don’t feel like paying but just want to check out a few tracks here and there. Is there really a market for something like Qtrax?

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Last.fm announces plan to “Free the Music”

Yesterday, the popular social music & streaming radio website Last.fm announced a new plan to make all music on their website free to stream on-demand, by any user. This encompasses all music available on Last.fm, including complete albums from all four of the major record labels, such as Sony BMG and Universal Music Group. This service, which is technically in a “public beta period”, is already available in the U.S., U.K., and Germany, with immediate plans to broaden coverage.

While Last.fm, as a large internet radio provider, already had license agreements with royalty collection agencies such as SoundExchange to compensate publishers and artists, this new service will add several new layers of monetization. Any artist or label is now able to create a payment arrangement with Last.fm, with a number of options to choose from upon registration. Even unsigned, independent musicians who upload their music can collect royalties directly for random streaming and on-demand plays of their music. Artists can also elect to not participate in the payment program, though their music will still be freely available.

The secondary layer of monetization comes from a premium subscription service which is also already in the public beta phase. This service will be required for users to stream specific tracks more than three times. Other tentative features for subscribers include removal of ads on the site, priority access during peak traffic periods, and the ability to turn a personal profile page into a “portable radio station” that can be accessed by anyone from any location. The subscription service will be offered for €2.50 per month ($3.65 in U.S. dollars.)

This subscription model, in addition to existing advertising revenue, will fund the promised royalty payments to artists and labels. Though it is likely that exact figures will fluctuate, Last.fm has put forth a basic explanation of how money will be paid. There are two variables that determine what category a stream falls into: whether the listener is a free user or paying subscriber, and whether the song is streamed on-demand or part of the radio service.

* One free radio stream will yield a portion of 10% of Last.fm’s net revenue from the free radio service.
* One premium radio stream will yield either a portion of 10% of the net revenue from the premium radio service, OR $.0005 (one twentieth of one cent), whichever is greater.
* One free on-demand stream will yield a portion of 30% of Last.fm’s net revenue from the free on-demand service.
* One premium on-demand stream will yield either a portion of 30% of Last.fm’s net revenue from the premium on-demand service, OR $.0005, whichever is greater.

It is not explicitly stated how Last.fm will distribute the portions of their net revenue among all the artists and labels who could possibly be collecting royalties, though presumably it will correspond directly with the frequency that each artist’s music was played as compared with the total number of streams in any given service.

Additional details on the new subscription service, royalty tabulation and collection, and other information is available at various pages in the Last.fm FAQ.

To be honest, as an avid music fan and an independent musician, up until yesterday I had paid little attention to serious usage of Last.fm. As a listener, I do still have the software installed on my computer, though I don’t often use it because - frankly - my Winamp playlist is a bit embarrassing. Besides that, the social music concept never quite caught on with me, for one reason or another. As an artist, I was frustrated with the fact that I have limited control over how my music is presented; though I have at least 40 tracks in the system that I have personally written, arranged, or participated in, it is spread over at least 15 separate “artists”, because the system apparently differentiates between “zircon (Andrew Aversa)”, “zircon”, and “Sixto Sounds, zircon”, for example.

However, this announcement has grabbed my attention and interest. Internet radio seems to be a source of frustration for many people in the music industry, as there are millions of interested listeners and perhaps tens of thousands of streaming stations, but very little actual revenue involved. Case in point; in 2006, SoundExchange, the only organization licensed in the U.S. to collect royalties for internet and satellite radio broadcasts on behalf of record labels, artists, and performers, scraped together a mere $20 million from the entirety of the internet and satellite radio industries. Certainly a paltry number compared to the multibillion dollar size of the U.S. music industry, or the nearly $800 million revenue of ASCAP, which collects on more traditional royalty-generating sources.

Certainly, if anyone were to change this, Last.fm would be a prime candidate given their massive user-base, and the accompanying prime-rate advertising income. Now that they’re promising (and delivering) staggering amounts of free music from every significant major source and countless independent and underground ones, I have no doubts that they will attract even more users than even before. I might not ever have been a dedicated fan of the site myself, but admittedly, they’ve got one of the most polished and least obtrusive interfaces in the business. No clunky Flash design, no pop-ups, no “shoot the monkey” ads, no “Jedi vs. Sith” applications, no software to download (unless you want to scrobble.) All things considered, I’d say Last.fm really is at the top of the internet radio game right now.

But in this particular niche of the industry, is being the best even going to be enough? Last summer, I had the opportunity of hearing a talk by Pandora founder Tim Westergren. Though he didn’t give any actual numbers, he explained that Pandora required a vast amount of investment to create and maintain, and that it was not truly profitable yet, especially considering all the royalties that they need to pay. Last.fm appears to be doing better at the moment, but now that anyone can “cash in”, will they be able to sustain a healthy profit? The subscription system is a nice idea, but historically, music subscription services have underperformed. iTunes has maintained massive dominance over the digital music market share, for example, against many subscription-based competitors like Napster, eMusic, and Rhapsody.

Though they have a better shot at it than anyone else, I’m not convinced that Last.fm’s new initiative will truly create a net radio revolution like many in the music industry have been hoping for. I also strongly doubt that it will have any meaningful impact on independent artists. My main “zircon” profile lists over 65,000 plays scrobbled. That’s not a small number, but assuming $.0005 per scrobble (and remember, scrobbles don’t equate to actual streaming plays on the last.fm site) that’s only $32.50 in royalties - a truly nominal amount. Even looking at a major artist, like The Prodigy, their 12 million scrobbles would only translate to about $6000, a negligible number for an established, touring act with Platinum and Gold records to their name.

All that being said, who knows? Maybe thanks to this, Last.fm will be as valuable as YouTube or Facebook a year from now, and listeners and artists alike will be happier than ever. Either way, I’m interested enough to start scrobbling again. And I should probably remove Jock Jams: Volume 4 from my playlist.

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